Shipping Policy

We ship worldwide. All orders are processed within 24 hours of payment (Mon-Fri).  ESTIMATED DELIVERY TIMES (after dispatch) • United States: 7-12 business days • Canada: 8-14 business days • United Kingdom: 7-12 business days • Europe: 8-14 business days • Australia & New Zealand: 9-15 business days • Rest of world: 10-20 business days  You will receive a tracking number by email within 48 hours of your order. Once shipped, you can track your order at any time using the link in that email.  SHIPPING COSTS Standard shipping is free on all orders.  LOST OR DELAYED PACKAGES If your package hasn't arrived after 30 business days, contact us at hello@borealdream.com and we'll either reship for free or refund you in full — your choice.  CUSTOMS, DUTIES & TAXES For most destinations, no import duties apply. In rare cases, customers may be responsible for any customs fees in their country.  QUESTIONS? Email hello@borealdream.com — we reply within 24 hours.